RSA Online Refresher | ACT

Access Canberra ACT require any person selling, serving or supplying alcohol to hold a current approved RSA certificate. RSA certificates expire every 3 years. This unit is for people who hold an approved ACT RSA certificate that is due to expire.

  • $46.00
  • checkOnline
  • checkSelf paced
  • checkNationally Recognised Training
Buy now

Job Trainer Australia is an authorised provider of online RSA Refresher training.

Approval Code RSA2021-002.

The online RSA Refresher training for the ACT is designed for people who have already completed the full SITHFAB021 Provide responsible service of alcohol course within the last 3 years, and require the refresher training to remain compliant with ACT Government regulation.

The Official RSA Refresher unit, endorsed by Access Canberra, is a legal mandate nationwide for all individuals to possess a current RSA certificate. 

In the ACT, licensees, commercial permit-holders, and their staff involved in alcohol provision must undergo RSA training, including crowd controllers at licensed venues.

This refresher caters to those with expiring or recently expired RSA certificates, offering a renewed 3-year validity upon successful completion.

NOTE: Interstate RSA certificate holders can now opt for the ACT refresher course post-expiry instead of the full course, effective September 9, 2022. Recent RSA Guidelines are accessible on the  ACT Legislation Register.

ONLINE TRAINING

Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out, and scanning forms. 

With this fully online system, updates are automated, and immediate access to course progress and assessor feedback is guaranteed. 

This streamlined approach enhances convenience and efficiency for both learners and assessors.

Job Trainer Australia offers government-approved courses for the hospitality and retail sectors, providing nationally recognised units. 

Our digital platform ensures 24/7 access to resources, live chat support, and a user-friendly interface for seamless learning experiences, eliminating paperwork and offering immediate feedback. 

Students can enjoy flexible learning, interactive content, and the latest technological innovations.

 

Be Connected | Free online courses for seniors

In Australia, it is mandatory to hold a valid RSA certificate. 

Access Canberra mandates the renewal of an RSA Refresher unit every three years. 

If you hold an RSA certificate, you must update your skills by completing the RSA ACT Refresher unit to extend its validity by another three years.

NOTE: from September 9, 2022, individuals holding interstate RSA certificates can opt for the ACT refresher course upon their certificate's expiration, instead of undergoing the full ACT course. The updated RSA Guidelines are accessible on the ACT Legislation Register.

Get ready to learn everything you need to know to serve alcohol safely and responsibly.

You might be wondering, "How do I learn practical skills online?" Don't worry, we've got you covered! 

And the best part? You can complete the course from the comfort of your own home, at your own pace. 

Remember In Australia, it is mandatory to possess a valid RSA certificate.

THIS COURSE IS SUITABLE FOR LEARNERS WHO:

Responsible practices are essential wherever alcohol is sold, served, or supplied, including at on-site product tastings. This requirement applies to diverse workplaces such as hospitality venues, packaged liquor outlets, wineries, breweries, and distilleries.

The unit applies to all personnel engaged in alcohol sales and service within licensed premises, this unit includes roles like food and beverage attendants, packaged liquor salespersons, cellar door staff at wineries, breweries, and distilleries, delivery services, supplier sales representatives, security staff overseeing customer behavior, and the licensee accountable for RSA management.

Be Connected | Free online courses for seniors

COURSE DETAIL

Provide repsonsible service of alcohol 

Training.Gov SITHFAB021

The unit covers the following areas;

➤ Follow the principles of responsible service of alcohol.

➤ Assist customers to drink within appropriate limits.

➤ Assess alcohol affected customers and identify those to whom sale or service must be refused.

➤ Refuse to provide alcohol.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. 

This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

ASSESSMENT 

Assessment involves various formats and criteria:

1. Assessments are open book, allowing reference to guides or materials during the task .
2. Participants must independently respond to all questions in their own words.
3. Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided.
4. Tasks are completed to demonstrate knowledge to trainers and assessors

Evidence gathering includes various techniques:

➤ Knowledge assessment involving multi-choice and free text questions.
➤ Written response questions for applying learned skills and knowledge.
➤ Recording all interactions with students for assessing competence effectively

ASSESSMENT FEEDBACK

Job Trainer Australia assessors offer consistent assessment feedback via email, direct conversation, and various support channels like Live Chat and Website inquiries to aid your learning journey and enhance course success. This feedback mechanism is designed to optimise your learning outcomes

OVERVIEW - ASSESSMENT PROCESS

Multiple-choice: Demonstrate your knowledge through straightforward questions.

Written response questions: Apply what you have learned and provide information on how you will apply your skills and knowledge to the management of licensed premises.

Before enrolling, each student must undergo a online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency. 

PREQUISITE RESPONSIBLE SERVICE OF ALCOHOL (RSA) TRAINING

To be eligible for the RSA ACT Refresher unit you must already hold a RSA ACT certificate or an Interstate RSA statement of attainment. 

Certificates cannot be older than 3 years. 

This evidence can be uploaded for processing.

https://www.jobtraineraustralia.edu.au/courses/act/provide-responsible-service-of-alcohol/alcohol-training 

ASSESSMENT DETAIL

ASSESSMENT STAGE 1 - KNOWLEDGE

During Stage 1 Assessment, participants engage with multiple-choice and free-text questions, enabling them to interact with course material in manageable sections. 

For written response questions, individuals must independently analyse information and articulate their answers in their own words, allowing assessors to evaluate their understanding.  

Once having satisfactorily completed Assessment 1 participants will receive an Official RSA ACT Certificate valid for 3 years.

COMPLETION

Upon completion of assessments, feedback, and resubmissions, your work will be evaluated within a standard timeframe of two business days.

➤ Expect up to three attempts per question, with additional guidance provided upon surpassing this limit. 

➤ Feedback on free text responses and video verification will be accessible through your training account for review and adjustment before resubmission. 

➤ Work is assessed solely by a JTA assessor, who may engage in a Competency Conversation if required. 

➤ Successful completion results in the issuance of an official RSA ACT Certificate valid for 3 years.

RESOURCES REQUIRED BY YOU:

To excel in your training, ensure you have the following essential resources:

➤ Reliable Internet Connection: A stable internet connection is crucial to undertake online training.

➤ Mobile Phone Device: Useful if choosing to train on the Job Trainer Australia App. 

RESOURCES PROVIDED BY JOB TRAINER AUSTRALIA:

Job Trainer Australia is committed to supporting your learning journey by supplying the following resources:

➤ Course Materials: Access comprehensive learning materials curated to enhance your skills in writing and marketing. These documents could include study guides, reference materials, and templates to guide your learning.

➤ Educational Videos: Engage with informative videos that offer insights into industry best practices, case studies, and practical demonstrations to deepen your understanding of key concepts.

➤ Assessments: Gauge your progress and knowledge retention through assessments designed to test your comprehension.

➤ Support Services: Benefit from additional support services such as mentoring, Q&A sessions, and online forums to address any queries or challenges you encounter during the course.

By leveraging these resources provided by Job Trainer Australia and ensuring you have a reliable internet connection along with a mobile phone, you'll be well-equipped to succeed in your training.

Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app.

By engaging in this course, you will encounter a range of assessment formats such as multiple choice, drag and drop, fill in the missing word, and case study questions, enhancing your learning experience. 

3 EASY STEPS TO START

The course structure follows three simple steps: 

✔ Step 1:  registering and paying for the course

✔ Step 2: providing necessary personal information post-registration, and

✔ Step 3: completing all course materials and assessments. 

To speak to our support team call 

☎  1300 020 615 or 

email info@jta.edu.au 

Please note that live chat is only available is only available during normal office hours 9 AM - 3 PM Mon-Fri.

FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.

Job Trainer Australia's online courses require basic computer, reading, and writing skills.

➤  These courses also involve using technology for assessments.

➤  If you're unsure about your skills or equipment, please contact our team before registering.

➤  Job Trainer Australia offers a platform demo during registration to help students navigate the online environment.

➤  Students have 12 weeks to complete the course after purchase, with extensions available upon request.

➤  We encourage active participation and send SMS alerts if engagement drops, ensuring students get the support they need to finish their training.

LANGUAGE, LITERACY, NUMERACY & DIGITAL (LLND) REQUIREMENTS 

The Language, Literacy, Numeracy & Digital (LLND) requirements for this course encompass core abilities essential for completion, including reading, writing, oral communication, numeracy, and digital skills.

Training providers like Job Trainer Australia ensure learners possess these competencies through pre-course LLND assessments, aiming to guarantee the necessary skill level for course success. This proactive approach aids in enhancing outcomes and learner confidence

Training providers must ensure learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) skills for their courses. Job Trainer Australia requires all potential learners to complete a short six-question LLND assessment before enrolling. This assessment does not count towards the final score, but learners must answer at least four questions correctly. If there are skill gaps, Job Trainer Australia will reach out to the learners for further discussion.

Completing this assessment helps learners feel confident in their LLND skills.

To complete this course, you need to:

Reading Skills:

➤ Understand complex information from liquor licensing authorities and in-house policies.

➤ Interpret ID documents and warning signs.

Oral Communication:

➤ Explain alcohol service laws to customers clearly.

➤ De-escalate conflicts with intoxicated customers.

Numeracy Skills:

➤ Calculate drink volumes and standard drinks.

➤ Verify customer's age from their ID.

Teamwork Skills:

➤ Share customer information responsibly with team members.

Self-Management:

➤ Handle difficult customers professionally and follow procedures.

Meeting these LLND requirements is essential for successfully completing the course.

The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.

⏱This course will take 3 minutes to enrol and approximately 2 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.

Upon purchasing a course, you have a 12-week window for completion. Extensions are available free of charge upon request. 

Job Trainer Australia stresses active involvement in training and will send SMS alerts if engagement falters, offering dedicated support throughout your learning journey.

As part of our verification protocol for online training, it is essential to confirm that the individual enrolled is the one undertaking the training. 

This verification process helps maintain the integrity of the learning environment and ensures that the training outcomes are valid and reliable.

Identification

To confirm your identity for online training, you'll need to provide your approved ID at the beginning of your training and during assessments. Our secure platform ensures IDs are regularly removed. Uploading your ID image to your training account is necessary for pre-verification before receiving certification.

Declaration 

In the training and assessment process, you will need to confirm that you are the one actively participating and completing the tasks. This acknowledgment is seamlessly integrated into your online training account for easy completion.

Unique Student Identifier ( USI )

To access and maintain your educational records in Australia, including your VET training history, you must obtain a Unique Student Identifier (USI). This identifier serves as your lifelong educational number and enables you to track your training journey efficiently. Setting up or verifying your USI within your Job Trainer Australia online account is a straightforward process.

To get the most out of your online training, make sure you have the following:

➤  An active email account.

➤  A current form of identification.

➤  Access to a digital camera, scanner, fax machine, or the ability to upload documents.

➤  A stable internet connection.

➤  A reliable web browser, preferably Chrome, as our platform works best with it.

If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?

The course will include similar videos to enhance your learning experience.