If you want to work in the sale, service or supply of alcohol the ACT you MUST have a valid, nationally recognised Statement of Attainment in SITHFAB021 – Provide Responsible Service of Alcohol. Our ACT RSA course is nationally accredited and is delivered completely online.
➤ Our RSA course is Access Canberra Approved, making it the Official online RSA unit for the A.CT.
➤ In the A.C.T Certificates are valid for 3 years from date of issue
➤ It is a legal requirement to hold a RSA certificate in all states and territories of Australia.
Anyone can enrol in the Job Trainer Australia Responsible Service of Alcohol course (RSA).
There are no prerequisites and no prior alcohol service experience or knowledge is required.
Proper alcohol service training is a state requirement. Whether you're just starting out or are an experienced server, with RSA training you'll be able to:
➤ Meet the state requirement
➤ Attain nationally recognised training
➤ Develop safe alcohol service skills
ONLINE TRAINING
Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out, and scanning forms.
With this fully online system, updates are automated, and immediate access to course progress and assessor feedback is guaranteed.
This streamlined approach enhances convenience and efficiency for both learners and assessors.
Job Trainer Australia offers government-approved courses for the hospitality and retail sectors, providing nationally recognised units.
Our digital platform ensures 24/7 access to resources, live chat support, and a user-friendly interface for seamless learning experiences, eliminating paperwork and offering immediate feedback.
Students can enjoy flexible learning, interactive content, and the latest technological innovations.
COMMONLY ASKED QUESTIONS:
How long does RSA last in Act?
3 years. Once having satisfactorily completed Assessment, participants will receive an Official Access Canberra approved, RSA ACT Certificate valid for 3 years.
Is NSW RSA valid in ACT?
Yes, the ACT recognises current RSA certificates issued in other Australian jurisdictions. The RSA must be issued by a registered training provider such as, Job Trainer Australia. We are approved under ALL Australian state or territory regulating bodies to provide Online and classroom RSA training.
How much does ACT RSA cost?
RSA ACT costs $58.00 only – includes Statement of Attainment. Final assessment marking is typically completed on the same day, turnaround time may be slightly longer during times of high volume.
Have more questions? you might find your answer in the FAQ's Page
RSA training is mandatory across Australia for individuals involved in alcohol sales, service, or supply at licensed venues, covering a wide range of licenses.
Its primary objective is to equip participants with knowledge to promote responsible alcohol practices, ensuring the safety of patrons and staff.
This course caters to individuals at all levels within licensed establishments, including roles like food and beverage attendants, salespersons, and security personnel overseeing customer conduct and licensees responsible for RSA practices
Did you know that certain Australian states, such as NSW, Victoria, and the ACT, mandate a periodic renewal of your RSA certification every 3-5 years?
Keeping up-to-date of the most recent updates and regulations in your state is crucial to ensure compliance.
Stay informed and maintain your certification to uphold responsible alcohol service practices effectively.
Job Trainer Australia offers a convenient reminder service for your certification renewal, or alternatively, you can access timely updates through the complimentary Job Trainer Australia app.
Should you be relocating to another state, inquire about their specific RSA prerequisites as you might only need to undertake a brief online bridging module.
For further assistance, refer to the 'Support' tab where comprehensive details are easily accessible. Always remember, guidance is within reach whenever you need it.
COURSE DETAIL
SITHFAB021 Provide repsonsible service of alcohol
Training.Gov SITHFAB021
This nationally recognised unit of competency describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol
The unit covers the following areas;
➤ Follow the principles of responsible service of alcohol.
➤ Assist customers to drink within appropriate limits.
➤ Assess alcohol affected customers and identify those to whom sale or service must be refused.
➤ Refuse to provide alcohol.
Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings.
This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.
ASSESSMENT DETAIL
Assessment involves various formats and criteria:
1. Assessments are open book, allowing reference to guides or materials during the task .
2. Participants must independently respond to all questions in their own words.
3. Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided.
4. Tasks are completed to demonstrate knowledge to trainers and assessors
Evidence gathering includes various techniques:
➤ Knowledge assessment involving multi-choice and free text questions.
➤ Written response questions for applying learned skills and knowledge.
➤ Video or photo verification and verbal questions.
➤ Recording all interactions with students for assessing competence effectively
ASSESSMENT PROCESS
✩ Multiple-choice: Demonstrate your knowledge through straightforward questions.
✩ Written response questions: Apply what you have learned and provide information on how you will apply your skills and knowledge to the management of licensed premises.
✩ Video scenario: requires student to respond to customer request.
The assessment process aims to ensure that you have acquired the necessary knowledge and skills to safely provide responsible service of alochol.
ASSESSMENT FEEDBACK
Job Trainer Australia assessors offer consistent assessment feedback via email, direct conversation, and various support channels like Live Chat and Website inquiries to aid your learning journey and enhance course success. This feedback mechanism is designed to optimise your learning outcomes.
Before enrolling, each student must undergo a online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.
COMPLETION
Upon completion of assessments, feedback, and resubmissions, your work will be evaluated within a standard timeframe of two business days.
➤ Expect up to three attempts per question, with additional guidance provided upon surpassing this limit.
➤ Feedback on free text responses and video verification will be accessible through your training account for review and adjustment before resubmission.
➤ Following Video submission, work is assessed solely by a JTA assessor, who may engage in a Competency Conversation if required.
➤ Successful completion results in the issuance of a Statement of Attainment
RESOURCES REQUIRED BY YOU:
To excel in your training, ensure you have the following essential resources:
➤ Reliable Internet Connection: A stable internet connection is crucial to undertake online training.
➤ Mobile Phone Device: Useful for recording your final declaration or you may choose to train on the Job Trainer Australia free App.
➤ USI: All VET courses in Australia, require the participant to provide a USI prior to the issuance of their statement of attainment. You can obtain your USI via usi.gov.
RESOURCES PROVIDED BY JOB TRAINER AUSTRALIA:
Job Trainer Australia is committed to supporting your learning journey by supplying the following resources:
➤ Course Materials: Access comprehensive learning materials curated to enhance your skills in writing and marketing. These documents could include study guides, reference materials, and templates to guide your learning.
➤ Educational Videos: Engage with informative videos that offer insights into industry best practices, case studies, and practical demonstrations to deepen your understanding of key concepts.
➤ Assessments: Gauge your progress and knowledge retention through assessments designed to test your comprehension.
➤ Support Services: Benefit from additional support services such as mentoring, Q&A sessions, and online forums to address any queries or challenges you encounter during the course.
By leveraging these resources provided by Job Trainer Australia and ensuring you have a reliable internet connection along with a mobile phone, you'll be well-equipped to succeed in your training.
To pursue a career pathway in the responsible service of alcohol, one typically starts with obtaining a Responsible Service of Alcohol (RSA) certification. This is a mandatory qualification required to serve or sell alcohol in licensed venues in ALL states and territories Australia wide.
This certification can be obtained through courses offered by Job Trainer Australia. Although it's a starting point, it can also open opportunities in several career paths within the hospitality industry.
Moreover, the RSA certification can be a stepping stone towards further educational opportunities like Certificate II in Hospitality, in which the RSA unit is included. This certificate can provide a broader foundation for a career in hospitality.
Additionally, there are other related courses like Responsible Gambling training (RCG/RSG), Cocktail Mixology skills, and Supervision skills that may complement the RSA qualification, further enriching your career prospects.
In summary, starting with an RSA certification and potentially advancing to further education and additional skills, you can pursue a career pathway in the responsible service of alcohol, which can lead to various opportunities within the hospitality industry.
Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app.
By engaging in this course, you will encounter a range of assessment formats such as multiple choice, drag and drop, fill in the missing word, and case study questions, enhancing your learning experience.
3 EASY STEPS TO START
The course structure follows three simple steps:
✔ Step 1: registering and paying for the course
✔ Step 2: providing necessary personal information post-registration, and
✔ Step 3: completing all course materials and assessments.
Upon successful completion of the online course and assessments, you will be awarded a statement of attainment.
To speak to our support team call
☎ 1300 020 615 or
✉ email info@jta.edu.au
☊ Please note that live chat is only available is only available during normal office hours 9 AM - 4 PM Mon-Fri.
FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.
Job Trainer Australia's online courses require basic computer, reading, and writing skills.
➤ These courses also involve using technology for assessments.
➤ If you're unsure about your skills or equipment, please contact our team before registering.
➤ Job Trainer Australia offers a platform demo during registration to help students navigate the online environment.
➤ Students have 12 weeks to complete the course after purchase, with extensions available upon request.
➤ We encourage active participation and send SMS alerts if engagement drops, ensuring students get the support they need to finish their training.
Language, Literacy, Numeracy and Digital (LLND) Requirements for this Course
The term 'language, literacy, numeracy, and digital' (LLND) refers to core skills, learning, reading, writing, oral communication and numeracy. These core skills are required by an individual completing this unit.
Training providers are responsible for ensuring that learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) competencies for their chosen training program. This involves using assessment tools to evaluate a learner's LLND skills before enrolling them in a course. This helps ensure that learners have the appropriate level of LLND skills needed to succeed in the course, leading to better outcomes and increased confidence.
Job Trainer Australia takes this responsibility seriously and requires all potential learners to complete a short 6-question LLND assessment prior to course enrolment, to help ensure their success in the training course.
This short assessment is not counted towards the final result, but learners are required to obtain at least 4 out of the 6 questions correct. Any identified skill gaps will prompt Job Trainer Australia to call the learner to discuss further.
By completing this short assessment, learners can be confident that they have the necessary LLND skills to succeed in their chosen course.
To complete this course, you must be able to:
Reading Skills:
➤ read and interpret at times complex information relating to:
➤ industry or regulatory codes of conduct relating to responsible gambling
➤ in-house policies and procedures relating to responsible gambling
➤ plain English regulatory and advisory information issued by local, state and territory gambling licensing authorities.
Oral Communication Skills:
➤ deal courteously and discreetly with customers at risk of harm from gambling or requesting self-exclusion, using non-confrontational language
Problem Numeracy Skills:
➤ apply appropriate solutions within scope of responsibility, or seek assistance from appropriate colleagues.
Technology Skills:
➤ use a computer and appropriate software to record gambling-related incidents and staff actions.
It is important to ensure that you meet these LLND requirements before enrolling into a course to ensure that you can successfully complete the course requirements.
The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.
⏱This course will take 3 minutes to enrol and approximately 6 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.
➤ From the date and time of purchase, you have 12 weeks to complete your course.
➤ You can request an extension which will provide additional time to complete the training.
➤ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.
As part of our verification protocol for online training we need to make sure that the person enrolled is the person completing the training.
Identification
You will be asked to submit your approved ID at the commencement of your training and also in your assessment. Our website is safe and secure. IDs are deleted and purged periodically from our platform. Upload an image of your ID into your secure training account, this will be used to verify you prior to the issuance of a statement of attainment.
Declaration
You will be required to declare that you are the person completing the training and assessment. The declaration is embedded into your training account and is easy to complete online.
Unique Student Identifier ( USI )
Unique Student Identifier (USI): You need a USI. A USI is your individual education number for life. It also gives you an online record of your VET training undertaken in Australia. Create or verify your USI in your Job Trainer Australia online training account, its easy
To get the most out of your online training, make sure you have the following:
➤ An active email account.
➤ A current form of identification.
➤ Access to a digital camera, scanner, fax machine, or the ability to upload documents.
➤ A stable internet connection.
➤ A reliable web browser, preferably Chrome, as our platform works best with it.
If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?
The course will include similar videos to enhance your learning experience.