SITHFAB021 Provide responsible service of alcohol (NSW)

$140.00(inc $101.00 Gov Fee)
Online
Self paced
Nationally Recognised Training

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DESCRIPTION ELIGIBILITY COURSE AND ASSESSMENT DETAILS STUDENT REQUIREMENTS INTERSTATE RSA HOLDERS

Job Trainer Australia offers approved online RSA training for NSW endorsed by Liquor & Gaming NSW.

➤ Competency ID Cards need renewal every 5 years.

You are required to complete an RSA training course, provided by an approved training provider such as Job Trainer Australia, in order to sell, serve or supply alcohol in NSW.

In Australia, holding an RSA certificate is mandatory for alcohol sales roles nationwide, including Crowd Control and same-day alcohol delivery personnel. Completing an RSA course ensures responsible and safe alcohol service.

DO YOU HAVE A COMPETENCY CARD ALREADY?

CHECK IT IS VALID : Competency Card Checker LGNSW

INTERSTATE RSA HOLDERS

From 01 Feb 2023 onwards:

➤ Individuals who have completed an approved interstate RSA training course within the past 5 years from another Australian State or Territory can work temporarily in NSW without needing to take the NSW RSA Bridging unit.

➤ Upon deciding to relocate permanently to NSW, they must undertake the NSW RSA Bridging course and obtain an NSW Competency Card to sustain their employment in NSW.

➤ For further details on the new pathway for interstate RSA workers to work in NSW and the NSW RSA Bridging course provided by L&GNSW, please consult the Liquor & Gaming NSW website.

new pathway for interstate RSA workers to work in NSW

ONLINE TRAINING

Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out, and scanning forms.

With this fully online system, updates are automated, and immediate access to course progress and assessor feedback is guaranteed.

This streamlined approach enhances convenience and efficiency for both learners and assessors.

Job Trainer Australia offers government-approved courses for the hospitality and retail sectors, providing nationally recognised units.

Our digital platform ensures 24/7 access to resources, live chat support, and a user-friendly interface for seamless learning experiences, eliminating paperwork and offering immediate feedback.

Students can enjoy flexible learning, interactive content, and the latest technological innovations.

COMMONLY ASKED QUESTIONS:

Can you do a RSA course online in NSW?

Job Trainer Australia is Liquor & Gaming NSW Approved 2023-2028 to deliver Online RSA NSW training. We have made it super simple to complete and submit.

How much does it cost to get your RSA certificate in NSW?

NSW RSA COURSE INFORMATION. $143 (includes the standard Competency Card fee of $101). work straight away when you receive your Interim certificate from Job Trainer Australia.

Can I get RSA in one day?

We provide a fun and informative online RSA course that will provide you with the knowledge and skills to obtain a NSW RSA certificate. The course is self paced and can be completed in one day.

Is Online RSA legit?

Job Trainer Australia is a government registered training organisation number RTO #45742. the website is HTTPS secured. We display the RTO approval Liquor and Gaming logo for the NSW RSA course.

Is online RSA accepted in NSW?

Job Trainer Australia's Online RSA course meets the requirements of the Australian Qualifications Framework (AQF) and is recognised by ALL Australian State Government Liquor Licensing Authorities.

Have more questions? you might find your answer in the FAQ's Page

Job Trainer Australia is authorised by Liquor & Gaming NSW to provide ONLINE RSA training in New South Wales

It's a legal mandate to hold an RSA certificate nationwide when involved in alcohol-related roles, encompassing sales, service, and supply duties at various levels.

This includes personnel such as attendants, salespersons, cellar staff, security, licensees, and delivery personnel, ensuring safe and responsible alcohol management.

Completing RSA training equips individuals with essential skills to serve alcohol responsibly, promoting a safer drinking culture in Australia.

COURSE DETAIL

SITHFAB021 Provide repsonsible service of alcohol

Training.Gov SITHFAB021

This nationally recognised unit of competency describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol

The unit covers the following areas;

➤ Follow the principles of responsible service of alcohol.

➤ Assist customers to drink within appropriate limits.

➤ Assess alcohol affected customers and identify those to whom sale or service must be refused.

➤ Refuse to provide alcohol.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings.

This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

ASSESSMENT DETAIL

Assessment involves various formats and criteria:

1. Assessments are open book, allowing reference to guides or materials during the task .
2. Participants must independently respond to all questions in their own words.
3. Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided.
4. Tasks are completed to demonstrate knowledge to trainers and assessors

Evidence gathering includes various techniques:

➤ Knowledge assessment involving multi-choice and free text questions.
➤ Free text questions for applying learned skills and knowledge.
➤ Video or photo verification and verbal questions.
➤ Recording all interactions with students for assessing competence effectively

ASSESSMENT PROCESS

✩ Multiple-choice: Demonstrate your knowledge through straightforward questions.

✩ Free text questions: Apply what you have learned and provide information on how you will apply your skills and knowledge to the management of licensed premises.

✩ Video scenario: requires student to respond to customer request.

The assessment process aims to ensure that you have acquired the necessary knowledge and skills to safely provide responsible service of alochol.

ASSESSMENT FEEDBACK

Job Trainer Australia assessors offer consistent assessment feedback via email, direct conversation, and various support channels like Live Chat and Website inquiries to aid your learning journey and enhance course success. This feedback mechanism is designed to optimise your learning outcomes.

Before enrolling, each student must undergo a online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.

COMPLETION

Upon completion of assessments, feedback, and resubmissions, your work will be evaluated within a standard timeframe of two business days.

➤ Expect up to three attempts per question, with additional guidance provided upon surpassing this limit.

➤ Feedback on free text responses and video verification will be accessible through your training account for review and adjustment before resubmission.

➤ Following Video submission, work is assessed solely by a JTA assessor, who may engage in a Competency Conversation if required.

➤ Successful completion results in the issuance of a Statement of Attainment

RESOURCES REQUIRED BY YOU:

To excel in your training, ensure you have the following essential resources:

➤ Reliable Internet Connection: A stable internet connection is crucial to undertake online training.

➤ Mobile Phone Device: Useful for recording your final declaration or you may choose to train on the Job Trainer Australia free App.

➤ USI: All VET courses in Australia, require the participant to provide a USI prior to the issuance of their statement of attainment. You can obtain your USI via usi.gov.

RESOURCES PROVIDED BY JOB TRAINER AUSTRALIA:

Job Trainer Australia is committed to supporting your learning journey by supplying the following resources:

➤ Course Materials: Access comprehensive learning materials curated to enhance your skills in writing and marketing. These documents could include study guides, reference materials, and templates to guide your learning.

➤ Educational Videos: Engage with informative videos that offer insights into industry best practices, case studies, and practical demonstrations to deepen your understanding of key concepts.

➤ Assessments: Gauge your progress and knowledge retention through assessments designed to test your comprehension.

➤ Support Services: Benefit from additional support services such as mentoring, Q&A sessions, and online forums to address any queries or challenges you encounter during the course.

By leveraging these resources provided by Job Trainer Australia and ensuring you have a reliable internet connection along with a mobile phone, you'll be well-equipped to succeed in your training.

From 01 Feb 2023 onwards:

➤ Upon deciding to relocate permanently to NSW, they must undertake the NSW RSA Bridging course and obtain an NSW Competency Card to sustain their employment in NSW.

➤ For further details on the new pathway for interstate RSA workers to work in NSW and the NSW RSA Bridging course provided by L&GNSW, please consult the Liquor & Gaming NSW website.

new pathway for interstate RSA workers to work in NSW

GET STARTED SUPPORT LANGUAGE, LITERACY, NUMERACY & DIGITAL (LLND) AMOUNT OF TRAINING PROOF OF IDENTIFICATION SYSTEM REQUIREMENTS

Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app.

By engaging in this course, you will encounter a range of assessment formats such as multiple choice, drag and drop, fill in the missing word, and case study questions, enhancing your learning experience.

3 EASY STEPS TO START

The course structure follows three simple steps:

✔ Step 1: registering and paying for the course

✔ Step 2: providing necessary personal information post-registration, and

✔ Step 3: completing all course materials and assessments.

Upon successful completion of the online course and assessments, you will be awarded a statement of attainment.

To speak to our support team call

☎ 1300 020 615 or

✉ email info@jta.edu.au

☊ Please note that live chat is only available is only available during normal office hours 9 AM - 4 PM Mon-Fri.

FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.

Job Trainer Australia's online courses require basic computer, reading, and writing skills.

➤ These courses also involve using technology for assessments.

➤ If you're unsure about your skills or equipment, please contact our team before registering.

➤ Job Trainer Australia offers a platform demo during registration to help students navigate the online environment.

➤ Students have 12 weeks to complete the course after purchase, with extensions available upon request.

➤ We encourage active participation and send SMS alerts if engagement drops, ensuring students get the support they need to finish their training.

LANGUAGE, LITERACY, NUMERACY & DIGITAL (LLND) REQUIREMENTS

The Language, Literacy, Numeracy & Digital (LLND) requirements for this course encompass core abilities essential for completion, including reading, writing, oral communication, numeracy, and digital skills.

Training providers like Job Trainer Australia ensure learners possess these competencies through pre-course LLND assessments, aiming to guarantee the necessary skill level for course success. This proactive approach aids in enhancing outcomes and learner confidence

Training providers must ensure learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) skills for their courses. Job Trainer Australia requires all potential learners to complete a short six-question LLND assessment before enrolling. This assessment does not count towards the final score, but learners must answer at least four questions correctly. If there are skill gaps, Job Trainer Australia will reach out to the learners for further discussion.

Completing this assessment helps learners feel confident in their LLND skills.

To complete this course, you need to:

Reading Skills:

➤ Understand complex information from liquor licensing authorities and in-house policies.

➤ Interpret ID documents and warning signs.

Oral Communication:

➤ Explain alcohol service laws to customers clearly.

➤ De-escalate conflicts with intoxicated customers.

Numeracy Skills:

➤ Calculate drink volumes and standard drinks.

➤ Verify customer's age from their ID.

Teamwork Skills:

➤ Share customer information responsibly with team members.

Self-Management:

➤ Handle difficult customers professionally and follow procedures.

Meeting these LLND requirements is essential for successfully completing the course.

The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.

⏱This course will take 3 minutes to enrol and approximately 6 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.

Upon purchasing a course, you have a 12-week window for completion. Extensions are available free of charge upon request.

Job Trainer Australia stresses active involvement in training and will send SMS alerts if engagement falters, offering dedicated support throughout your learning journey.

As part of our verification protocol for online training, it is essential to confirm that the individual enrolled is the one undertaking the training.

This verification process helps maintain the integrity of the learning environment and ensures that the training outcomes are valid and reliable.

Identification

To confirm your identity for online training, you'll need to provide your approved ID at the beginning of your training and during assessments. Our secure platform ensures IDs are regularly removed. Uploading your ID image to your training account is necessary for pre-verification before receiving certification.

Declaration

In the training and assessment process, you will need to confirm that you are the one actively participating and completing the tasks. This acknowledgment is seamlessly integrated into your online training account for easy completion.

Unique Student Identifier ( USI )

To access and maintain your educational records in Australia, including your VET training history, you must obtain a Unique Student Identifier (USI). This identifier serves as your lifelong educational number and enables you to track your training journey efficiently. Setting up or verifying your USI within your Job Trainer Australia online account is a straightforward process.e record of your VET training undertaken in Australia. Create or verify your USI in your Job Trainer Australia online training account, its easy

To get the most out of your online training, make sure you have the following:

➤ An active email account.

➤ A current form of identification.

➤ Access to a digital camera, scanner, fax machine, or the ability to upload documents.

➤ A stable internet connection.

➤ A reliable web browser, preferably Chrome, as our platform works best with it.

If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?

The course will include similar videos to enhance your learning experience.