NSW Licensee Training

Licensee training is required for most licensees, approved managers, and club secretaries in NSW. If you are a new licensee you must complete an RSA course and acquire an RSA endorsement on your competency card before starting your licensee training

  • $228.00(inc $101.40 Gov Fee)
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DESCRIPTION COURSE PREREQUISITES ELIGIBILITY COURSE AND ASSESSMENT DETAILS STUDENT REQUIREMENTS INTERSTATE RSA HOLDERS FAQ's

The Licensee training course is a requirement for most licensees, approved managers, and club secretaries in NSW, as you have greater responsibilities under the NSW liquor laws. The training prepares you to meet the challenges of running a licensed business while fostering a vibrant and safe hospitality environment.

This course covers various topics designed to support you:

➤ Overview of liquor regulation in NSW

➤ Managing your liquor licence

➤ Your responsibilities to manage alcohol related harms

➤ Best practice strategies to prevent alcohol related harms

➤ Compliance and enforcement.

Qualified interstate workers

Interstate workers with an appropriate RSA qualification looking to become licensees, approved managers or club secretaries in NSW, or simply wishing to upskill, can skip the NSW RSA Bridging course and simply complete Licensee Training to gain both their NSW RSA and Licensee Training competencies.

Appropriate interstate RSA qualifications include:

➤ a national RSA statement of attainment or RSA refresher certificate from Victoria, the Northern Territory, or the Australian Capital Territory, issued within the last three years, or

➤ a national RSA statement of attainment from South Australia, Western Australia, Queensland, or Tasmania, issued within the last five years.

Successfully completing this course will also result in the automatic renewal of your Responsible Service of Alcohol (RSA) endorsement on your recognised competency card.

Responsible Service of Alcohol (RSA): Upload your CURRENT NSW competency card or interim certificate, which must be valid for the course. If it expires, you must redo the RSA course. Completing the Licensee Training renews your RSA endorsement.

Interstate RSA Holders: If moving to NSW permanently with a valid RSA from another state *see validity requirements below, upload proof of your RSA certificate into your training account upon registration for this course. 

You can obtain both your NSW RSA and Licensee endorsements on your competency card by completing Licensee training. You will be required to upload your appropriate RSA qualification to your training account as evidence of completion: 

Appropriate interstate RSA qualifications include:

➤ a national RSA statement of attainment or RSA refresher certificate from Victoria, the Northern Territory, or the Australian Capital Territory, issued within the last three years, or

➤ a national RSA statement of attainment from South Australia, Western Australia, Queensland, or Tasmania, issued within the last five years.

Job Trainer Australia is authorised by Liquor & Gaming NSW to provide ONLINE Licensee Training in New South Wales

It is a requirement to complete Licensee training for most:

➤ licensees

➤ approved managers and

➤ club secretaries

To register and enrol in this course you must already have an eligble Responsible Service of Alcohol (RSA) certificate. This can be either:

➤ NSW Competency Card holders - Please note, in order to complete this course, you must have a current NSW RSA competency. If your RSA competency is expired/about to expire, click here to read more about the 28-day grace period stipulated by  Liquor and Gaming NSW. Successful completion of Licensee training will result in the automatic renewal of a current Responsible Service of Alcohol (RSA) endorsement on the recognised competency card. 

➤ Interstate - If you are an interstate worker with an appropriate RSA qualification planning to become a licensee, approved manager or club secretary in NSW, you do not need to complete the NSW RSA Bridging course. You can obtain your NSW RSA and Licensee endorsements on your competency card by completing Licensee training. You will be required to upload your appropriate RSA qualification to your training account as evidence of completion: 

Appropriate interstate RSA qualifications include:

➤ a national RSA statement of attainment or RSA refresher certificate from Victoria, the Northern Territory, or the Australian Capital Territory, issued within the last three years, or

➤ a national RSA statement of attainment from South Australia, Western Australia, Queensland, or Tasmania, issued within the last five years.

NOTE:

☐ Completing Licensee training will automatically renew your existing RSA competency

☐ If you are a new licensee, you will need to ensure you have completed an RSA course and obtained an RSA endorsement on your competency card before undertaking licensee training.

☐ If you have an existing Licensee Training competency that has not yet expired, please do not enrol into this course as you may be eligible to complete the Licensee Refresher course. Please contact Liquor & Gaming NSW if you have an existing Licensee Training competency and want to complete the Licensee Refresher course. 

COURSE DETAIL

Licensee Training NSW

The Licensee Training course prepares you to meet the challenges of running a licensed business while promoting a vibrant and safe hospitality environment.

This course covers various key topics designed to support you:

Session 1: Overview of liquor regulation in NSW

Session 2: Managing your liquor licence

Session 3: Your responsibilities to manage alcohol-related harms

Session 4: Best practice strategies to prevent alcohol-related harms

Session 5: Compliance and enforcement

ASSESSMENT DETAIL

Assessment involves a variety of formats and criteria:

１. Participants must independently answer all questions in their own words.

２. Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided.

３. Tasks are completed to demonstrate knowledge to trainers and assessors.

Evidence gathering includes several techniques:

➤ Knowledge assessment involving multiple-choice and written responses.

➤ Live assessment conducted online—a 15-minute discussion with a trainer.
 

ASSESSMENT PROCESS

✩ Multiple choice questions presented after each module.

✩ Written response questions: Apply what you have learned by answering questions in your own words.

✩ Live Assessment: Students must respond to trainer questions in a 15-minute session.

The assessment process ensures that you acquire the necessary knowledge and skills to successfully complete the NSW Licensee Training.

ASSESSMENT FEEDBACK

Job Trainer Australia assessors provide consistent feedback through email, direct conversations, and various support channels like Live Chat and website enquiries to assist your learning journey and enhance your success in the course. This feedback mechanism is designed to optimise your learning outcomes..

USE OF INTERPRETORS IS NOT PERMITTED.

Before enrolling, each student must complete an online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.

L&GNSW requires students to complete the Licensee Training assessments in English without an interpreter. This is based on the minimum LLND skills required for the prerequisite RSA and reflects the higher level of responsibility that licensees hold to ensure they possess the English language skills necessary to understand and comply with complex legislation regarding their liquor licence. 

COMPLETION

Upon successfully completing assessments, your work will be evaluated within a standard timeframe of two business days.

➤ An interim certificate will be issued to students upon successful completion.

➤ Students must then visit Service NSW with their Interim Certificate and Identification to update their Competency Card.

➤ A new Competency Card will be sent to the provided address and is valid for five years.

➤ Successful completion of this course automatically renews students’ NSW RSA for another five years.

RESOURCES REQUIRED BY YOU:

To undertake this training, it is COMPULSORY that students:

➤ Upload and Provide a photo ID into the online training account. This could be a driver’s license, passport or photo ID.

➤ You must be able to read and write in English. If you have difficulty, we recommend you call us on 1300 020 615.

➤ Have a current valid RSA competency card. If you do not have a valid RSA card that is current, then you will need to complete the RSA NSW course, listed in our course menu.

➤ Reliable Internet Connection: A stable internet connection is crucial to undertake online training, along with access to a computer, tablet or smartphone with a camera, speakers, microphone and stable internet connection.

If you need any further information, please call us at 1300 020 615 or email us INFO@JTA.EDU.AU 

RESOURCES PROVIDED BY JOB TRAINER AUSTRALIA:

Job Trainer Australia is committed to supporting your learning journey by supplying the following resources:

➤ Course Materials: Access comprehensive learning materials curated to enhance your skills in writing and marketing. These documents could include study guides, reference materials, and templates to guide your learning.

➤ Educational Videos: Engage with informative videos that offer insights into industry best practices, case studies, and practical demonstrations to deepen your understanding of key concepts.

➤ Assessments: Gauge your progress and knowledge retention through assessments designed to test your comprehension.

➤ Support Services: Benefit from additional support services such as mentoring, Q&A sessions, and online forums to address any queries or challenges you encounter during the course.

By leveraging these resources provided by Job Trainer Australia and ensuring you have a reliable internet connection along with a mobile phone, you'll be well-equipped to succeed in your training.

Qualified interstate workers

Interstate workers with an appropriate RSA qualification looking to become licensees, approved managers or club secretaries in NSW, or simply wishing to upskill, can skip the NSW RSA Bridging course and simply complete Licensee Training to gain both their NSW RSA and Licensee Training competencies.

Appropriate interstate RSA qualifications include:

➤ a national RSA statement of attainment or RSA refresher certificate from Victoria, the Northern Territory, or the Australian Capital Territory, issued within the last three years, or

➤ a national RSA statement of attainment from South Australia, Western Australia, Queensland, or Tasmania, issued within the last five years.

Can I do this course without an RSA?
You must have a valid NSW RSA card or a Interstate nationally recognised statement of attainment for RSA. If you do not have a valid RSA card, you should enrol in the Job Trainer Australia NSW RSA course

I did my RSA, but it has expired. Can I still do this course? 
You must have a valid RSA Competency Card. L&GNSW provide a 28 day grace period for cards that have just expired.

What will the training look like?
Training will be approximately 6 hrs (self-paced). You will have online modules to complete, after each module there will be a multiple choice assessment. at the end of your course you will speak to a Job Trainer Australia Trainer to discuss the course. Once you have completed the course, you will receive your interim certificate via email.

Are you accredited?
Yes! We are approved under Liquor and Gaming NSW to provide the RSA and Licensee Training courses. All our trainers are also approved, with extensive experience in the industry. 

GET STARTED SUPPORT LANGUAGE, LITERACY, NUMERACY & DIGITAL (LLND) AMOUNT OF TRAINING PROOF OF IDENTIFICATION SYSTEM REQUIREMENTS INDUSTRY ASSOCIATION

Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app. 

By engaging in this course, you will encounter a range of assessment formats such as multiple choice, drag and drop, fill in the missing word, and case study questions, enhancing your learning experience. 

3 EASY STEPS TO START

The course structure follows three simple steps: 

✔ Step 1:  registering and paying for the course

✔ Step 2: providing necessary personal information post-registration, and

✔ Step 3: completing all course materials and assessments. 

Upon successful completion of the online course and assessments, will result in an automatic renewal of a current Responsible Service of Alcohol (RSA) endorsement on the recognised competency card.

To speak to our support team call 

☎  1300 020 615 or 

✉ email info@jta.edu.au 

☊ Please note that live chat is only available is only available during normal office hours 0800 – 3pm Mon-Fri.

FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.

Job Trainer Australia's online courses require basic computer skills, reading, and writing abilities. 

➤ These courses also entail using technology to fulfill assessment requirements. 

➤ If uncertain about your skills or equipment, it is advisable to contact our team before registering. 

➤ Additionally, Job Trainer Australia offers a platform demo during registration to assist students in navigating the online environment effectively. 

➤ Students have 12 weeks from purchase to complete the course, allowing for extensions upon request. 

➤ Job Trainer Australia encourages active participation and provides SMS alerts if engagement decreases, ensuring students receive the necessary support to finish their training.

USE OF INTERPRETORS IS NOT PERMITTED.

Before enrolling, each student must complete an online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.

L&GNSW requires students to complete the Licensee Training assessments in English without an interpreter. This is based on the minimum LLND skills required for the prerequisite RSA and reflects the higher level of responsibility that licensees hold to ensure they possess the English language skills necessary to understand and comply with complex legislation regarding their liquor licence. 

The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.

⏱This course will take 3 minutes to enrol and approximately 6 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.

Upon purchasing a course, you have a 12-week window for completion. Extensions are available free of charge upon request. 

Job Trainer Australia stresses active involvement in training and will send SMS alerts if engagement falters, offering dedicated support throughout your learning journey.

As part of our verification protocol for online training, it is essential to confirm that the individual enrolled is the one undertaking the training. 

This verification process helps maintain the integrity of the learning environment and ensures that the training outcomes are valid and reliable.

Identification

To confirm your identity for online training, you'll need to provide your approved ID at the beginning of your training and during assessments. Our secure platform ensures IDs are regularly removed. Uploading your ID image to your training account is necessary for pre-verification before receiving certification.

Declaration 

In the training and assessment process, you will need to confirm that you are the one actively participating and completing the tasks. This acknowledgment is seamlessly integrated into your online training account for easy completion.

Unique Student Identifier ( USI )

To access and maintain your educational records in Australia, including your VET training history, you must obtain a Unique Student Identifier (USI). This identifier serves as your lifelong educational number and enables you to track your training journey efficiently. Setting up or verifying your USI within your Job Trainer Australia online account is a straightforward process.e record of your VET training undertaken in Australia. Create or verify your USI in your Job Trainer Australia online training account, its easy

To maximise the benefits of your online training experience, ensure you have the following essentials at your disposal:

➤ An active and valid email account.
➤ A form of identification that is current and valid.
➤ Access to a digital camera, scanner, fax machine, iPhone, or the capability       to upload documents directly from your files to your student account.
➤ A stable and dependable internet connection.
➤ A reliable web browser, preferably optimized for Chrome as our platform         functions best on this browser.

If you are using the device intended for your training, click on the video below. Can you see the video clearly? Is the audio playing correctly?

Throughout the course, videos similar to the one below will be integrated to enhance your learning experience.

 

Job Trainer Australia is a proud partner of Retail Drinks Australia.

Retail Drinks Australia is a national industry body that represents the interests of Australia’s packaged retail liquor stores. 

Retail Drinks aims to provide unwavering leadership to the liquor retail industry. They represent their members to government bodies, promote industry best practices, and advocate for fair policies. Notable actions include speaking out against certain trading bills and focusing on initiatives like Safe to Serve, which aims to reduce violence and crime in liquor retail outlets.